Privacy Policy

Information Collection & Use

Hala Rewards will not sell, trade or disclose to any third party other than an entity in the “Hala Rewards DMCC” (In these Privacy Policy, ‘we’, ‘us’ and ‘our’ means the Hala Rewards, Partners’ means vendors or stores where Hala Card is accepted and benefits are awarded. When Hala uses other agents, contractors or corporations to perform services on its behalf or as part of a joint promotion, Hala will ensure that this entity protects the user’s personal information in a manner which is consistent with this statement.
If you choose not to provide certain personal information we request, you will still be able to visit our website but you may be unable to access certain options or services.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties


Hala will take appropriate steps to protect the personal information you share with us. We have implemented technology and security features to safeguard the privacy of your personal information.

Registration, Special Offers & Contests

Registered users will occasionally receive information on products, services and special deals offered by Hala. Out of respect for the privacy of our users we present the option not to receive these types of communications (please see the section headed “Choice/Opt-out” below). From time-to-time contests may be conducted via our website. Participation in these contests is completely voluntary and the user therefore has a choice whether or not to disclose any personal information in connection with them. Information requested may include contact information (such as name and mailing address), and demographic information (such as age). Contact information will be used to notify the winners and award prizes.


Our website may use “cookies” so that Hala can better serve you with customized information when you return to our website. Cookies are identifiers which a website can send to your browser to facilitate a user’s next visit to our website. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it.


Our website may contain links to other websites. Please be aware that Hala is not responsible for the privacy practices of websites not operated by Hala Rewards. We encourage our users to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by our website(s).

Updating of Personal Information

If a user’s personally identifiable information changes, or if a user no longer desires our service, we will provide a way to correct, update or remove that user’s personal information provided to us.


Users who no longer wish to receive promotional materials may opt-out of receiving these communications by sending an email to assist (at) with “Unsubscribe” in the subject line. Users of our website will always be notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.


Email Hala assist (at) 24/7/365.

or click here to fill the inquiry form.

or write to us at:

Hala Rewards
DMCC Business Centre
Jewellery & Gemplex
United Arab Emirates
Telephone: +971 50 2967740
E-mail: info (at)

*UAE local time (GMT +04:00)